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June 10, 2025
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Seven Leadership Rules

Providing for tens-of-thousands of hungry sports fans at a stadium requires a lot of planning, organising and 鈥 of course 鈥 a lot of food. From crowd favourites in the retail stands to reimagined favourites with a Pasifika influence in the corporate suites, Executive Chef Anton Hazelman leads the kitchen teams at Auckland stadiums North Harbour and GoMedia-Mt Smart. This past month鈥檚 three high-attendance games in one weekend upped the challenge(Black Ferns vs USA 鈥攏ow viral for the clips of the choir performances of the national anthems; the high profile Auckland FC vs Melbourne Victory semi-final; and NZ Warriors vs Dolphins). Anton鈥檚 career has seen more than half his life in stadium kitchens. Here he shares his seven hard-won lessons 鈥 part logistics, part legacy, all heart.

The Seven Rules from the stadium kitchen

1. Plan carefully 鈥 details matter

鈥淵ou can鈥檛 get there on game day and then find things are wrong. You鈥檝e got to get out there a couple of days earlier. Check the fridges, ovens, hot boxes. It鈥檚 the small things you don鈥檛 think of that鈥檒l trip you up on the day.鈥

2. Cross off your jobs 鈥 or get buried under stress

鈥溍 la carte taught me you have to cross off every job as it comes. In hospitality, the list gets longer and longer. If you don鈥檛 cross them off, nothing gets done and you鈥檙e left with a whole lot of worry and a whole lot of things that could go wrong.鈥

3. Know your crowd. Then feed them properly

Warriors fans want quality听and听quantity. Auckland FC are higher quality, smaller portions鈥μ more grazing table and canap茅 service. You鈥檝e got to understand your crowd.鈥

4. Create dishes with connection

鈥淥ur staff all have Pacific Island backgrounds. When we did palusami for the Warriors, the guys were keen because it was something they knew, something they鈥檇 prepared at family gatherings 鈥 but done in a new, relatable way.鈥

5. Help people grow 鈥 don鈥檛 hold them back

鈥淚鈥檝e always been one to say鈥 if you can push someone to go to higher things, you gotta do that, you can鈥檛 hold him back. It鈥檚 selfish to want to keep them here just because you鈥檙e here and they know how to do things. If there鈥檚 growth for them, and if they can grow somewhere else, then you gotta push it.鈥

6. Manage your team like a good coach

鈥淭he best coaches manage each person differently. Some require stern talking to, some just a little chat outside, some need space. You adapt your style to get the best out of everyone.鈥

7. If the home team鈥檚 losing, everything matters more

鈥淣othing goes wrong when the home team鈥檚 winning. Everyone鈥檚 in a better mood. But when they鈥檙e not, every detail matters. That鈥檚 when the emphasis is on making sure everything goes really well.鈥

Get in touch: In addition to our partnerships in the stadium sector, we love working in the education space 鈥搘here our food fuels learning, connection, and community. Ovation is proud to be a platinum sponsor of Independent Schools of New Zealand. To find out more about what Ovation can offer your school, please contact our Business Development Executive, John Rippingham (ph: 022 135 8951 or email john.rippingham@ovationhospitality.co.nz).